:root {
  --fundo: #f5f6f8; --painel: #fff; --borda: #e4e6eb; --texto: #1c1e21; --suave: #65676b;
  --marca: #111; --acento: #1f6feb; --ok: #1a7f37; --alerta: #b35900; --erro: #cf222e;
  --tierA: #1a7f37; --tierB: #1f6feb; --tierC: #b35900; --tierD: #8c959f;
  --raio: 10px; --sombra: 0 1px 2px rgba(0,0,0,.06);
}
@media (prefers-color-scheme: dark) {
  :root { --fundo: #0f1115; --painel: #171a21; --borda: #2a2f3a; --texto: #e6e8eb; --suave: #9aa1ab; --marca: #fff; --acento: #4c8dff; }
}
* { box-sizing: border-box; }
body { margin: 0; font: 14px/1.45 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; background: var(--fundo); color: var(--texto); display: flex; min-height: 100vh; }
a { color: var(--acento); text-decoration: none; }
button, input, select, textarea { font: inherit; color: inherit; }
button { cursor: pointer; border: 1px solid var(--borda); background: var(--painel); border-radius: 8px; padding: 6px 12px; }
button.primario { background: var(--acento); border-color: var(--acento); color: #fff; }
button.perigo { color: var(--erro); }
button:disabled { opacity: .5; cursor: wait; }
input, select, textarea { border: 1px solid var(--borda); background: var(--painel); border-radius: 8px; padding: 7px 10px; }
textarea { width: 100%; resize: vertical; }

.menu { width: 200px; flex-shrink: 0; background: var(--painel); border-right: 1px solid var(--borda); padding: 18px 12px; position: sticky; top: 0; height: 100vh; display: flex; flex-direction: column; }
.marca { font-weight: 800; font-size: 20px; padding: 0 10px 18px; letter-spacing: -.5px; }
.marca span { color: var(--acento); margin-left: 2px; }
.menu nav { display: flex; flex-direction: column; gap: 2px; }
.menu nav a { color: var(--texto); padding: 8px 10px; border-radius: 8px; display: flex; justify-content: space-between; align-items: center; }
.menu nav a.ativo, .menu nav a:hover { background: var(--fundo); }
.menu nav a.ativo { font-weight: 600; }
.badge { background: var(--erro); color: #fff; border-radius: 10px; font-size: 11px; padding: 0 7px; }
.ao-vivo { margin-top: auto; color: var(--ok); font-size: 12px; padding: 0 10px; }
.ao-vivo.off { color: var(--erro); }

main { flex: 1; min-width: 0; padding: 22px 26px; }
h1 { font-size: 22px; margin: 0 0 16px; letter-spacing: -.3px; }
h2 { font-size: 15px; margin: 0 0 10px; }
.topo { display: flex; align-items: center; gap: 10px; margin-bottom: 16px; flex-wrap: wrap; }
.topo h1 { margin: 0; margin-right: auto; }
.cartao { background: var(--painel); border: 1px solid var(--borda); border-radius: var(--raio); padding: 16px; box-shadow: var(--sombra); }
.grade { display: grid; gap: 14px; }
.g4 { grid-template-columns: repeat(4, minmax(0,1fr)); }
.g3 { grid-template-columns: repeat(3, minmax(0,1fr)); }
.g2 { grid-template-columns: repeat(2, minmax(0,1fr)); }
@media (max-width: 1100px) { .g4 { grid-template-columns: repeat(2, minmax(0,1fr)); } .g3, .g2 { grid-template-columns: 1fr; } }
.suave { color: var(--suave); }
.peq { font-size: 12px; }

.kpi .rot { color: var(--suave); font-size: 12px; text-transform: uppercase; letter-spacing: .4px; }
.kpi .val { font-size: 26px; font-weight: 700; margin-top: 4px; letter-spacing: -.5px; }
.kpi .sub { font-size: 12px; color: var(--suave); margin-top: 2px; }
.sobe { color: var(--ok); } .desce { color: var(--erro); }

.barras { display: flex; flex-direction: column; gap: 8px; }
.barra { display: grid; grid-template-columns: 150px 1fr 70px; gap: 10px; align-items: center; font-size: 13px; }
.barra .trilho { background: var(--fundo); border-radius: 6px; height: 22px; overflow: hidden; }
.barra .cheio { background: var(--acento); height: 100%; border-radius: 6px; min-width: 2px; }
.barra .num { text-align: right; font-variant-numeric: tabular-nums; }
.colunas { display: flex; align-items: flex-end; gap: 3px; height: 120px; }
.colunas div { flex: 1; background: var(--acento); border-radius: 3px 3px 0 0; min-height: 2px; position: relative; }
.colunas div:hover::after { content: attr(data-t); position: absolute; bottom: 100%; left: 50%; transform: translateX(-50%); background: var(--texto); color: var(--painel); font-size: 11px; padding: 2px 6px; border-radius: 4px; white-space: nowrap; }

table { width: 100%; border-collapse: collapse; }
th { text-align: left; font-weight: 600; color: var(--suave); font-size: 12px; text-transform: uppercase; letter-spacing: .3px; }
th, td { padding: 9px 8px; border-bottom: 1px solid var(--borda); }
tr.clica { cursor: pointer; } tr.clica:hover { background: var(--fundo); }
td.num, th.num { text-align: right; font-variant-numeric: tabular-nums; }

.tag { display: inline-block; background: var(--fundo); border: 1px solid var(--borda); border-radius: 12px; padding: 1px 8px; font-size: 12px; margin: 1px 2px 1px 0; }
.tag button { border: 0; padding: 0 0 0 4px; background: none; color: var(--suave); }
.tier { display: inline-block; font-weight: 700; font-size: 11px; color: #fff; border-radius: 5px; padding: 1px 6px; }
.tier-A { background: var(--tierA); } .tier-B { background: var(--tierB); } .tier-C { background: var(--tierC); } .tier-D { background: var(--tierD); }
.status { font-size: 12px; padding: 1px 8px; border-radius: 10px; background: var(--fundo); }
.status.realizado { color: var(--ok); } .status.no_show { color: var(--erro); } .status.cancelado { color: var(--suave); text-decoration: line-through; }

/* Kanban */
.kanban { display: flex; gap: 12px; overflow-x: auto; padding-bottom: 12px; align-items: flex-start; }
.coluna { background: var(--painel); border: 1px solid var(--borda); border-radius: var(--raio); width: 270px; flex-shrink: 0; max-height: calc(100vh - 140px); display: flex; flex-direction: column; }
.coluna header { padding: 10px 12px; border-bottom: 1px solid var(--borda); }
.coluna header b { display: block; }
.coluna .cards { padding: 8px; overflow-y: auto; display: flex; flex-direction: column; gap: 8px; min-height: 60px; }
.coluna.alvo { outline: 2px dashed var(--acento); }
.card { background: var(--fundo); border: 1px solid var(--borda); border-radius: 8px; padding: 9px 10px; cursor: grab; }
.card .nome { font-weight: 600; }
.card .linha { display: flex; justify-content: space-between; font-size: 12px; color: var(--suave); margin-top: 4px; gap: 6px; }

/* Conversas */
.chat { display: grid; grid-template-columns: 300px 1fr 300px; height: calc(100vh - 44px); border: 1px solid var(--borda); border-radius: var(--raio); overflow: hidden; background: var(--painel); }
@media (max-width: 1200px) { .chat { grid-template-columns: 260px 1fr; } .chat .lado { display: none; } }
.chat .lista { border-right: 1px solid var(--borda); overflow-y: auto; }
.chat .lista .busca { padding: 10px; border-bottom: 1px solid var(--borda); position: sticky; top: 0; background: var(--painel); display: flex; gap: 6px; }
.chat .lista .busca input { flex: 1; }
.chat .item { padding: 10px 12px; border-bottom: 1px solid var(--borda); cursor: pointer; }
.chat .item.ativo, .chat .item:hover { background: var(--fundo); }
.chat .item .l1 { display: flex; justify-content: space-between; gap: 6px; }
.chat .item .prev { color: var(--suave); font-size: 12px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.chat .meio { display: flex; flex-direction: column; min-width: 0; }
.chat .cab { padding: 10px 14px; border-bottom: 1px solid var(--borda); display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.chat .cab b { margin-right: auto; }
.chat .msgs { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 6px; background: var(--fundo); }
.msg { max-width: 70%; padding: 7px 11px; border-radius: 10px; white-space: pre-wrap; word-wrap: break-word; }
.msg.in { background: var(--painel); border: 1px solid var(--borda); align-self: flex-start; }
.msg.out { background: #d9fdd3; align-self: flex-end; color: #111; }
.msg.out.ia { background: #e3ecff; }
.msg.out.automacao { background: #fff4d6; }
.msg.falhou { outline: 1px solid var(--erro); }
.msg .meta { font-size: 11px; color: #667; margin-top: 3px; text-align: right; }
.chat .enviar { border-top: 1px solid var(--borda); padding: 10px; display: flex; gap: 8px; align-items: flex-end; }
.chat .enviar textarea { min-height: 42px; max-height: 160px; }
.chat .lado { border-left: 1px solid var(--borda); overflow-y: auto; padding: 14px; }
.chat .vazio { margin: auto; color: var(--suave); }
.interruptor { display: inline-flex; align-items: center; gap: 6px; font-size: 13px; cursor: pointer; }

/* Gaveta (ficha do contato) */
.gaveta { position: fixed; top: 0; right: 0; width: min(560px, 100vw); height: 100vh; background: var(--painel); border-left: 1px solid var(--borda); box-shadow: -8px 0 30px rgba(0,0,0,.12); overflow-y: auto; padding: 20px; z-index: 10; }
.gaveta .fechar { float: right; }
.secao { margin-top: 18px; }
.secao h3 { font-size: 13px; text-transform: uppercase; color: var(--suave); letter-spacing: .4px; margin: 0 0 8px; }
.campos { display: grid; grid-template-columns: 140px 1fr; gap: 4px 10px; font-size: 13px; }
.campos dt { color: var(--suave); } .campos dd { margin: 0; }
.timeline div { font-size: 12px; padding: 4px 0; border-bottom: 1px dashed var(--borda); }
.ia-caixa { background: var(--fundo); border: 1px solid var(--borda); border-radius: 8px; padding: 10px; white-space: pre-wrap; font-size: 13px; margin-top: 8px; }
.linha-acoes { display: flex; gap: 6px; flex-wrap: wrap; }

/* Agenda */
.semana { display: grid; grid-template-columns: repeat(7, minmax(0,1fr)); gap: 8px; }
.dia { background: var(--painel); border: 1px solid var(--borda); border-radius: var(--raio); padding: 8px; min-height: 200px; }
.dia.hoje { border-color: var(--acento); }
.dia h4 { margin: 0 0 8px; font-size: 13px; }
.evento { background: var(--fundo); border-left: 3px solid var(--acento); border-radius: 6px; padding: 6px 8px; font-size: 12px; margin-bottom: 6px; cursor: pointer; }
.evento.no_show { border-left-color: var(--erro); } .evento.realizado { border-left-color: var(--ok); } .evento.cancelado { opacity: .5; }

/* Automações */
.passo { display: flex; gap: 8px; align-items: center; padding: 6px 0; font-size: 13px; }
.passo .n { width: 22px; height: 22px; border-radius: 50%; background: var(--fundo); display: grid; place-items: center; font-size: 11px; flex-shrink: 0; }
.passo code { font-size: 12px; background: var(--fundo); padding: 1px 5px; border-radius: 4px; }
pre.json { background: var(--fundo); padding: 10px; border-radius: 8px; overflow-x: auto; font-size: 12px; }

.toast { position: fixed; bottom: 20px; left: 50%; transform: translateX(-50%); background: var(--texto); color: var(--painel); padding: 10px 18px; border-radius: 8px; z-index: 20; }
.form-linha { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; margin-bottom: 8px; }
.form-linha label { min-width: 120px; color: var(--suave); }
.trilho-ia { background: var(--fundo); border-radius: 4px; height: 6px; margin-top: 6px; overflow: hidden; }
.trilho-ia div { background: var(--alerta); height: 100%; }

/* ---------- v2: login, time, modal, mensagens prontas ---------- */
.quem { padding: 0 10px 14px; border-bottom: 1px solid var(--borda); margin-bottom: 10px; line-height: 1.35; }
.quem .conta-nome { font-weight: 700; font-size: 13px; }
.quem a { color: var(--suave); }
.chip { display: inline-flex; align-items: center; gap: 3px; border: 1px solid var(--borda); border-radius: 12px; padding: 1px 8px 1px 4px; font-size: 12px; margin: 2px 3px 2px 0; cursor: pointer; white-space: nowrap; }
tr.inativo td { opacity: .5; }
.tabela-rola { overflow-x: auto; }
.acoes-linha { white-space: nowrap; }
.acoes-linha button { margin: 2px 0; }
h3.sub { font-size: 13px; text-transform: uppercase; color: var(--suave); letter-spacing: .4px; margin: 18px 0 8px; }
.modal-fundo { position: fixed; inset: 0; background: rgba(0,0,0,.35); display: grid; place-items: center; z-index: 30; padding: 16px; }
.modal { background: var(--painel); border-radius: 12px; padding: 20px; width: 100%; max-height: 90vh; overflow: auto; position: relative; box-shadow: 0 10px 40px rgba(0,0,0,.25); }
.modal .fechar { position: absolute; top: 12px; right: 12px; }
.trechos { display: grid; grid-template-columns: 340px 1fr; gap: 16px; min-height: 60vh; }
@media (max-width: 800px) { .trechos { grid-template-columns: 1fr; } }
.trechos-lista { border-right: 1px solid var(--borda); padding-right: 12px; overflow-y: auto; max-height: 75vh; }
.trechos-lista input { width: 100%; margin-bottom: 8px; }
.trecho-pasta { padding: 6px 8px; border-radius: 6px; cursor: pointer; font-size: 13px; }
.trecho-pasta.ativo, .trecho-pasta:hover { background: var(--fundo); font-weight: 600; }
#t-pastas { border-bottom: 1px solid var(--borda); padding-bottom: 6px; margin-bottom: 6px; }
.trecho-item { padding: 8px; border-radius: 6px; cursor: pointer; border-bottom: 1px solid var(--borda); }
.trecho-item.ativo, .trecho-item:hover { background: var(--fundo); }
.trechos-previa textarea { width: 100%; margin: 8px 0; }
.trecho-midia, .msg-midia { max-width: 100%; max-height: 260px; border-radius: 8px; display: block; margin-bottom: 6px; }
.chat .enviar select { max-width: 150px; }
.tarefa { border-bottom: 1px dashed var(--borda); }
.pagina-login { display: grid; place-items: center; min-height: 100vh; padding: 16px; }
.caixa-login { background: var(--painel); border: 1px solid var(--borda); border-radius: 14px; padding: 28px; width: 100%; max-width: 380px; display: flex; flex-direction: column; gap: 12px; }
.caixa-login label { display: flex; flex-direction: column; gap: 4px; font-size: 13px; color: var(--suave); }
.caixa-login input { padding: 10px; }
.caixa-login button { padding: 11px; }
.caixa-login .erro { color: var(--erro); min-height: 1em; }

.passo-edit { display: flex; gap: 6px; align-items: center; padding: 6px 0; border-bottom: 1px dashed var(--borda); flex-wrap: wrap; }
.passo-edit .n { width: 22px; height: 22px; border-radius: 50%; background: var(--fundo); display: grid; place-items: center; font-size: 11px; }
details summary { cursor: pointer; color: var(--suave); margin: 4px 0; }
.fila-rodizio .item-fila { display: flex; gap: 8px; align-items: center; padding: 6px 0; border-bottom: 1px dashed var(--borda); }
.fila-rodizio .item-fila.fora { opacity: .5; }
.menu-ligar { position: fixed; z-index: 40; background: var(--painel); border: 1px solid var(--borda); border-radius: 10px; box-shadow: 0 8px 30px rgba(0,0,0,.18); padding: 10px; width: 290px; display: flex; flex-direction: column; gap: 4px; }
.menu-ligar a { color: var(--texto); padding: 8px; border-radius: 6px; display: flex; flex-direction: column; }
.menu-ligar a:hover { background: var(--fundo); }
.menu-ligar a.desativado { opacity: .55; }
.btn-ligar { white-space: nowrap; }
.card .ligar-mini { border: 0; background: none; padding: 0 2px; cursor: pointer; }
.dia-linha { display: flex; align-items: center; gap: 10px; padding: 8px 0; border-bottom: 1px dashed var(--borda); flex-wrap: wrap; }
.dia-linha.fora .janelas, .dia-linha.fora .mais { opacity: .35; pointer-events: none; }
.janelas { display: flex; gap: 10px; flex-wrap: wrap; }
.janela { display: inline-flex; align-items: center; gap: 4px; }

.chip-cartao.chip-off { opacity: .75; }
.aviso-pausa { background: #fff4d6; color: #5c4400; border-radius: 8px; padding: 8px 10px; margin-bottom: 8px; font-size: 13px; }
.quebra { word-break: break-all; }

.btn-zap { background: #25d366; border-color: #25d366; color: #fff; font-weight: 600; }
.chat .enviar select.enviar-como { max-width: 220px; font-size: 12px; }
.chat .enviar textarea { flex: 1; min-width: 120px; }

.barra-ligacao { position: fixed; bottom: 18px; left: 50%; transform: translateX(-50%); z-index: 35; background: #0b3d2a; color: #fff;
  border-radius: 12px; padding: 10px 14px; display: flex; gap: 12px; align-items: center; box-shadow: 0 8px 30px rgba(0,0,0,.25); font-size: 14px; }
.barra-ligacao button { background: #cf222e; border-color: #cf222e; color: #fff; }
.ligacao-linha { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; padding: 6px 0; border-bottom: 1px dashed var(--borda); font-size: 13px; }
.ligacao-linha audio { height: 32px; max-width: 100%; }
.resumo-ligacao { background: var(--fundo); border: 1px solid var(--borda); border-radius: 8px; padding: 10px; margin-top: 8px; font-size: 13px; white-space: pre-wrap; }
.resumo-tit { display: block; margin-top: 8px; color: var(--texto, inherit); }
.resumo-tit:first-child { margin-top: 0; }
.rascunho-ia { border: 1px dashed var(--borda); background: var(--fundo); border-radius: 8px; padding: 8px; margin: 6px 0; display: flex; flex-direction: column; gap: 6px; }
.rolar { overflow-x: auto; }
.barra-linha { display: grid; grid-template-columns: 150px 1fr 40px; gap: 8px; align-items: center; font-size: 13px; margin: 4px 0; }
.barra-linha .barra { background: var(--fundo); border-radius: 4px; height: 10px; overflow: hidden; }
.barra-linha .barra i { display: block; height: 100%; background: var(--primaria, #2563eb); }
.esforco-lead { display: flex; gap: 14px; flex-wrap: wrap; font-size: 13px; margin: 6px 0 2px; }

.motivos { display: flex; flex-wrap: wrap; gap: 6px 14px; }
/* Celular e tela estreita: menu recolhe (botão ☰), conversa vira uma coluna, gaveta ocupa a tela. */
.abre-menu { display: none; }
@media (max-width: 800px) {
  body { display: block; }
  .abre-menu { display: block; position: fixed; top: 10px; left: 10px; z-index: 19; }
  body.menu-aberto .abre-menu { z-index: 31; }
  .menu { position: fixed; left: 0; top: 0; z-index: 29; padding-top: 58px; transform: translateX(-100%); transition: transform .2s; box-shadow: var(--sombra); }
  body.menu-aberto .menu { transform: none; }
  main { padding: 54px 12px 16px; }
  .g4, .g3, .g2 { grid-template-columns: 1fr; }
  .chat { grid-template-columns: 1fr; height: auto; min-height: calc(100vh - 70px); }
  .chat .meio { height: calc(100vh - 80px); display: flex; flex-direction: column; }
  .chat .msgs { min-height: 0; flex: 1; overflow-y: auto; }
  .chat .lista { max-height: 40vh; border-right: 0; border-bottom: 1px solid var(--borda); }
  .chat .lado { display: none; }
  .gaveta { width: 100vw !important; max-width: 100vw; z-index: 25; }
  .barra-linha { grid-template-columns: 110px 1fr 34px; }
  html, body { max-width: 100%; overflow-x: hidden; }
  .cartao { overflow-x: auto; }
  .topo > * { max-width: 100%; }
  .topo select, .topo input { flex: 1 1 140px; min-width: 0; }
  table { font-size: 12px; }
}
.barra-massa { position: sticky; top: 0; z-index: 5; background: var(--painel); border: 1px solid var(--borda); border-radius: 10px; padding: 8px 12px; margin-bottom: 10px; display: flex; gap: 8px; align-items: center; flex-wrap: wrap; box-shadow: var(--sombra); }

/* Painel SDR / Closer */
.metas-linha { margin-bottom: 12px; }
.painel-pessoa { margin-bottom: 14px; }
.kpis-mini { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 8px; }
.kpi-mini { border: 1px solid var(--borda); border-radius: 10px; padding: 8px 10px; background: var(--painel); }
.kpi-mini .rot { font-size: 12px; color: var(--suave, #6b7280); }
.kpi-mini .val { font-size: 20px; font-weight: 700; }
.kpi-mini .sub { font-size: 11px; color: var(--suave, #6b7280); }
.kpi-mini.sem-verde { background: #e8f7ee; border-color: #9fd8b4; }
.kpi-mini.sem-amarelo { background: #fff6dd; border-color: #f0d27a; }
.kpi-mini.sem-vermelho { background: #fde8e8; border-color: #f1a5a5; }
.alertas { margin-top: 8px; font-size: 13px; padding: 8px 10px; border-radius: 8px; background: #e8f7ee; }
.alertas.tem { background: #fde8e8; }
.mini-graf { display: flex; align-items: flex-end; gap: 3px; height: 70px; }
.mini-graf > div { flex: 1; display: flex; flex-direction: column; align-items: center; height: 100%; justify-content: flex-end; }
.mini-graf i { display: block; width: 100%; background: var(--acento, #2563eb); border-radius: 3px 3px 0 0; min-height: 1px; }
.mini-graf span { font-size: 9px; color: var(--suave, #6b7280); }
@media (prefers-color-scheme: dark) { .kpi-mini.sem-verde { background: #12301f; } .kpi-mini.sem-amarelo { background: #33290f; } .kpi-mini.sem-vermelho { background: #3a1616; } .alertas { background: #12301f; } .alertas.tem { background: #3a1616; } }
.agenda-linha { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; padding: 8px 0; border-bottom: 1px dashed var(--borda); }
.agenda-linha.fora { opacity: .55; }

/* Abas do Dashboard */
.abas { display: flex; gap: 4px; border-bottom: 1px solid var(--borda); margin: -6px 0 16px; overflow-x: auto; }
/* Sem isso o display:flex vence o atributo hidden e as abas do Dashboard aparecem em todas as telas. */
.abas[hidden], [hidden] { display: none !important; }
.abas a { padding: 9px 14px; color: var(--texto); border-bottom: 2px solid transparent; white-space: nowrap; font-weight: 500; }
.abas a:hover { background: var(--fundo); }
.abas a.ativa { border-bottom-color: var(--acento, #2563eb); color: var(--acento, #2563eb); font-weight: 700; }

/* Aba Agendamentos: semáforo do comparecimento e linha que abre o detalhe */
span.sem-verde, .kpi.sem-verde { background: #e8f7ee; } span.sem-amarelo, .kpi.sem-amarelo { background: #fdf4dc; } span.sem-vermelho, .kpi.sem-vermelho { background: #fde8e8; }
tr.clicavel { cursor: pointer; } tr.clicavel:hover, tr.clicavel.ativo { background: rgba(37, 99, 235, 0.06); }
.reuniao.cancelado span { opacity: .6; text-decoration: line-through; }
@media (prefers-color-scheme: dark) { span.sem-verde, .kpi.sem-verde { background: #12301f; } span.sem-amarelo, .kpi.sem-amarelo { background: #33290f; } span.sem-vermelho, .kpi.sem-vermelho { background: #3a1616; } }

/* ---------- Automações: mapa da jornada ---------- */
.aviso-conflitos { background: #fff4e5; border: 1px solid #f0b75a; border-radius: 10px; padding: 10px 14px; margin-bottom: 12px; font-size: 14px; }
.jornada { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(270px, 1fr); gap: 12px; overflow-x: auto; padding-bottom: 10px; align-items: start; }
.jornada-col { background: var(--fundo, #f5f6f8); border-radius: 12px; padding: 10px; display: flex; flex-direction: column; gap: 10px; min-height: 120px; }
.jornada-col header { display: flex; flex-direction: column; gap: 2px; padding: 2px 4px 6px; border-bottom: 1px solid var(--borda); }
.vazio-col { padding: 8px 4px; }
.au-cartao { background: var(--cartao, #fff); border: 1px solid var(--borda); border-radius: 10px; padding: 10px 12px; display: flex; flex-direction: column; gap: 6px; cursor: pointer; }
.au-cartao.ligada { border-left: 4px solid #1a7f37; }
.au-cartao.com-erro { border-color: #d1242f; }
.au-cartao:hover { box-shadow: 0 2px 8px rgba(0,0,0,.08); }
.au-topo { display: flex; gap: 8px; align-items: flex-start; justify-content: space-between; }
.au-selos { display: flex; flex-wrap: wrap; gap: 4px; }
.selo { font-size: 11.5px; padding: 2px 8px; border-radius: 20px; background: #eef1f5; }
.selo-manda { background: #e6f4ea; color: #1a7f37; } .selo-ia { background: #f1e8ff; color: #6f42c1; } .selo-erro { background: #fde8e8; color: #d1242f; }
.au-numeros { display: grid; grid-template-columns: repeat(3, 1fr); gap: 6px; text-align: center; }
.au-numeros div { background: var(--fundo, #f5f6f8); border-radius: 8px; padding: 4px; display: flex; flex-direction: column; }
.au-numeros b { font-size: 16px; } .au-numeros span { font-size: 11px; color: var(--suave, #667); }
@media (max-width: 800px) { .jornada { grid-auto-flow: row; grid-auto-columns: auto; } }
@media (prefers-color-scheme: dark) { .aviso-conflitos { background: #3a2a0a; border-color: #8a6420; } .selo { background: #2a2f37; } }

/* Página da automação: linha do tempo vertical por dia + leads dentro e versões ao lado */
.au-pagina { display: grid; grid-template-columns: minmax(0, 1fr) 360px; gap: 16px; align-items: start; margin-top: 12px; }
@media (max-width: 900px) { .au-pagina { grid-template-columns: 1fr; } }
.au-linha { display: flex; flex-direction: column; gap: 4px; }
.au-gatilho { background: var(--painel); border: 1px solid var(--borda); border-radius: 10px; padding: 10px 12px; }
.au-dia { border-left: 3px solid var(--borda); margin-left: 14px; padding: 8px 0 8px 16px; display: flex; flex-direction: column; gap: 6px; }
.au-dia-titulo { font-weight: 600; font-size: 13px; margin-left: -28px; background: var(--fundo, #f5f6f8); border: 1px solid var(--borda); border-radius: 999px; padding: 2px 10px; width: fit-content; }
.au-passo { display: flex; gap: 10px; background: var(--painel); border: 1px solid var(--borda); border-radius: 10px; padding: 8px 12px; }
.au-passo.espera { background: transparent; border-style: dashed; }
.au-ico { font-size: 18px; line-height: 1.3; }
.au-passo-corpo { flex: 1; min-width: 0; }
.au-lado { display: flex; flex-direction: column; gap: 12px; }
.au-lead { display: flex; justify-content: space-between; gap: 8px; padding: 6px 0; border-bottom: 1px solid var(--borda); }
.au-lead-bts { display: flex; gap: 4px; flex-wrap: wrap; justify-content: flex-end; }
.vermelho { color: #c62828; }
.au-ramos { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; margin-top: 8px; }
.au-ramo { border: 1px dashed var(--borda); border-radius: 10px; padding: 8px; display: flex; flex-direction: column; gap: 6px; }
.au-ramo-titulo { font-weight: 600; font-size: 13px; }
.aviso-passo { color: #9a6700; margin-top: 2px; }
.au-bloco { border: 1px solid var(--borda); border-radius: 10px; padding: 8px 12px; margin: 8px 0; }
.au-bloco summary { cursor: pointer; font-weight: 600; }
.cond-caixa { display: flex; flex-direction: column; gap: 4px; padding: 6px 0; }
.cond-linha { margin: 0; }
.passo-edit.com-ramos { flex-direction: column; align-items: stretch; }
.passo-cab { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.ramos { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; margin-top: 6px; }
.ramo { border: 1px dashed var(--borda); border-radius: 10px; padding: 8px; }
.ramo-titulo { font-weight: 600; margin-bottom: 6px; }
@media (max-width: 700px) { .au-ramos, .ramos { grid-template-columns: 1fr; } }
.passo-edit > .passo-cab { flex: 1; }
.cond-caixa > button { align-self: flex-start; }
.sim-passo { border-left: 3px solid var(--borda); padding: 6px 10px; margin: 6px 0; white-space: pre-wrap; }
.sim-passo.parou { border-left-color: #c62828; }

/* Agência: totais e uma cartão por sub-conta */
.ag-totais { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 10px; margin-bottom: 14px; }
.ag-totais .cartao { display: flex; flex-direction: column; gap: 2px; padding: 12px; }
.ag-totais b { font-size: 22px; }
.ag-grade { display: grid; grid-template-columns: repeat(auto-fill, minmax(320px, 1fr)); gap: 12px; }
.ag-conta { display: flex; flex-direction: column; gap: 8px; }
.ag-conta.desativada { opacity: .6; }

/* Social Selling */
.ss-quadro { margin-top: 14px; }
.ss-cartao { cursor: pointer; }
.ss-ultima { color: var(--texto); overflow: hidden; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; }
.janela { display: inline-block; padding: 1px 7px; border-radius: 999px; background: #e7f6ec; color: #1e7b3c; font-size: 12px; }
.janela.acabando { background: #fff4e0; color: #9a6700; }
.janela.fechada { background: var(--fundo, #f1f2f4); color: var(--suave); }
.ss-cab { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; margin-bottom: 8px; }
.ss-msgs { display: flex; flex-direction: column; gap: 6px; max-height: 46vh; overflow-y: auto; padding: 8px; background: var(--fundo, #f5f6f8); border-radius: 10px; }
.ss-acoes { flex-wrap: wrap; gap: 6px; margin-top: 8px; }

/* O que o lead já comprou */
.compras { border-radius: 10px; padding: 10px 12px; margin: 8px 0; border: 1px solid var(--borda); }
.compras.cliente { background: #e9f7ee; border-color: #9fd8b2; }
.compras.reembolso { background: #fdecec; border-color: #f0b4b4; }
.compras.nada { background: var(--fundo, #f5f6f8); color: var(--suave); }
.compras ul { margin: 6px 0 0; padding-left: 18px; }
.compras li.reembolso b { text-decoration: line-through; }
.selo-cliente { background: #e9f7ee; color: #1e7b3c; border: 1px solid #9fd8b2; display: inline-block; }
/* Cliente em destaque no Pipeline */
.card.card-cliente { border: 2px solid #34a853; background: #f2fbf5; }
.card .selo-cliente { margin-bottom: 4px; font-size: 12px; }